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Capital One Eno

 

Capital One
Eno

In 2017, Capital One launched its first intelligent assistant, Eno, a genderless chatbot who helps customers manage their finances through simple text message exchanges. My team was tasked with helping to name the chatbot and creating its visual identity. My goal in developing the logo and avatar for Eno was to create a solution that intuitively communicated Eno's purpose as a chatbot and communicated approachability and trustworthiness. Eno was released at SXSW in 2017 with great success and its role continues to grow and expand across Capital One digital platforms and its avatar is legible in even the smallest environments.